Author: Curtis D. Rostad, CFSP
This plain English handbook gives you the tools and tactics you need to:
Shrink your A/R days and bad debt to almost zero.
Identify the 5 types of families – and tailor your collections strategy accordingly.
- Get real-world tips to handle everything from charity and estate cases to crafty crooks.
- Set a firm-but-fair payment policy – and communicate it effectively.
- And much, much more!