Kates-Boylston Publications – Pet Loss Insider

Traversing the Minefield


No other book, manual or guide has addressed the risk issues confronting funeral service today. Mike has insight and knowledge that most funeral directors would not encounter in a lifetime. This is critical information that every funeral director and crematory operator needs to know and employ.

- Tom Snyder, vice president, Facultatieve Technologies The Americas, past president of the Cremation Association of North America.





Traversing the Minefield:
Best Practices: Reducing Risk in Funeral-Cremation Service
- By Michael Kubasak and William M. Lamers, Jr., M.D.

This 464 page book – complete with easy-to-use forms – teaches funeral service professionals how to excel at serving families while maximizing profit and minimizing risk.


Chapter 1: The First Call-Initial Notification
Chapter 2: Transfer and Identification of the Decedent
Chapter 3: Arrival of Deceased at the Funeral Home
Chapter 4: The Arrangement Conference
Chapter 5: Verifying Identity of a Deceased person
Chapter 6: Care and Preparation of a Deceased Person
Chapter 7: Visitation – Wake – Funeral Ceremony
Chapter 8: Disposition by Earth Burial and Entombment
Chapter 9: Shipment of a Deceased Person
Chapter 10: Outside Service Providers Duty of Care and Negligence
Chapter 11: Cremating a Person’s Remains
Chapter 12: Using an Outside Crematory and Crematory Inspections
Chapter 13: Unclaimed Cremated Remains
Chapter 14: Risk Assessment and Insurance
Chapter 15: When You Are Sued

>>Click here to download a PDF of the book review that appeared in our January 2008 issue of American Funeral Director.

Size: 6 x 9
Price: $79

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